Refund Policy
We want you to have enough time to genuinely try Ejasoon and see how it works for you. That's why our 90-day money-back guarantee starts when your order is delivered, not when you place your order.
You have 90 days from the date your order is delivered to request a refund.
You do not need to return the product, empty boxes, packaging, or anything else.
You do not need to pay for return shipping.
You do not need to explain or prove why Ejasoon did not work for you.
Your refund covers the purchase price paid for the Ejasoon product.
Shipping and delivery charges are non-refundable.
90 Days From Delivery
Your 90-day money-back guarantee begins on the date the shipping carrier marks your order as delivered.
We intentionally start the guarantee from delivery rather than from the date of purchase so that you have the full 90 days to genuinely try Ejasoon.
To qualify for the guarantee, simply contact us within this 90-day period.
No Return Required
You do not need to send Ejasoon back to us to receive your refund.
There is no need to return unused product, opened or unopened boxes, empty packaging, bottles, or any other part of your order.
There are also no return shipping costs or return labels to arrange.
No Explanation Required
You are not required to prove that Ejasoon did not work for you or provide a reason for requesting your refund.
Our Customer Support team may ask for basic information such as your name, email address, or order number so that we can locate and verify your purchase.
What We Refund
If your refund request qualifies under our 90-day money-back guarantee, we will refund the amount you paid for the Ejasoon product or products covered by the request.
Any discounts or promotional offers applied to the original purchase will be reflected in the refunded amount.
Original shipping and delivery charges are not refundable. This includes any optional expedited or express shipping charges paid when placing the order.
Any applicable taxes will be handled as required by law.
How to Request a Refund
To request a refund, simply contact our Customer Support team within 90 days of the delivery date.
You can contact us through our Contact page or by email at info@ejasoon.com.
Please provide enough information for us to identify your order, such as your name, order number, or the email address used when placing the order.
No product return is required.
Refund Processing
Once we have verified your order and refund request, we will process the refund within 2 business days.
Refunds are normally issued to the original payment method used for the purchase. After we process the refund, your bank, card issuer, or payment provider may require additional time before the funds appear in your account.
Questions?
If you have any questions about our 90-day money-back guarantee or need help requesting a refund, please contact our Customer Support team.
We want the process to be simple, fair, and hassle-free.